WWHA is committed at all times to providing the highest possible standard of service to customers. Occasionally we get it wrong and welcome your feedback through our complaints process.  We monitor all complaints and aim to put things right if you are not happy.

If you have previously contacted us because you are unhappy with the service we have provided, we'd like to know how you think we dealt with your complaint.

If you would like to make a complaint please contact us or phone 0800 052 2526. You can also use our 'Have your Say' leaflet to record your complaint.

Alternatively, if you think we have provided a good service, we would like to know so we can build on our strengths. If you have a comment about our services or would like to compliment us on a job well done, please contact us

Click here to download a copy of our Complaints Leaflet 'Have Your Say'