It's important to us that you can contact WWHA and access our services in ways that are convenient to you. Below are the ways in which you can contact us and access our services.

Customer Service Centre
Our Customer Service Centre deals with all calls to WWHA and is open 24 hours a day, 7 days per week, 365 days per year.  To contact the Customer Service Centre call 0800 052 2526.

The Emergency Alarm service also operates 24/7. Residents contact us by activating an alarm in their property.

Email
You can contact us by email

Fax           
Cardiff Office - 029 2041 5380
Flint Office - 01352 736340

Minicom   
0800 052 5205 

Offices
We have an office in Cardiff, South Wales, and another in Flint, North Wales:

Head Office, South Wales                                       
3 Alexandra Gate                                
Ffordd Pengam                                   
Tremorfa                                            
Cardiff                                                
CF24 2UD                                         

North Wales Office
Unit 2
Acorn Business Park
Aber Road
Flint
CH6 5YN

We have office staff available to assist you between 8.30 - 4pm Monday to Friday.

Field Working Staff
Many of our front line staff work on our estates and in our schemes and spend most of their time dealing with issues that affect customers. If you would like a member of staff to visit you at home please contact the Customer Service Centre.

Click here to download our 'How to Contact the Association' leaflet.