If you're a resident of WWHA, or are just interested in the services and information we provide, this area is for you. The residents' area allows you to access a number of different services including reporting a repair and paying your rent on-line. It also includes information about how you can become involved in the work of the Association.

Much of the information in this area came from suggestions and ideas put forward by residents. If there is any additional information you would like to see in this area, please contact us.

Understanding our residents

It's important that we know about you so that we can tailor our services to meet your needs.  
Please click here to download a copy and once completed, return it to us at: 3 Alexandra Gate, Ffordd Pengam, Tremorfa, Cardiff CF24 2UD (contact info@wwha.co.uk for a pre-paid envelope). 

The Guarantee for Housing Association Residents

The 'Guarantee' is produced by the Welsh Assembly Government and explains to you what we must do to comply with the regulatory code and other standards set by the Assembly. Please click here to read the 'Guarantee'.